Terms of Service

Last updated May 31, 2026

These terms govern your use of GoSilver. By creating an account you agree to them. Please read them alongside our Privacy Policy.

1. What GoSilver is

GoSilver lets you buy, sell, hold, transfer, and take delivery of physical 99.9% silver held in an insured vault. GoSilver is a commodity platform. It is not a securities product, a trading platform, an exchange, or an investment adviser, and it does not provide investment advice or guarantee any outcome. Prices can move up and down.

2. Eligibility and verification

You must complete the required verification to unlock buying, selling, delivery, and transfers. We may limit activity that is not consistent with your verification level or with applicable law.

3. Buying, selling, and pricing

Buy and sell prices are derived from a market reference price plus a markup or minus a spread, with applicable taxes. The exact price is shown and locked at order time. Settlement of sale proceeds is made only to your own verified bank account.

4. Custody and delivery

Silver you hold is kept as allocated physical metal in an insured, professionally operated vault. You may request physical delivery, subject to making and delivery charges and applicable taxes shown before you confirm.

5. Transfers and automation

You may authorize transfers of silver between accounts, including your own vaults. The same actions are available programmatically via your account API key; you are responsible for any program acting on your instructions.

6. Fees and taxes

Applicable fees and taxes are disclosed before you confirm any order. You are responsible for taxes that apply to you.

7. Grievance redressal

For any concern, contact our Grievance Officer at grievance@gosilver.in. We will acknowledge and work to resolve your concern in line with applicable timelines.