FAQ

Questions, answered

Everything about buying, holding, selling, delivery, fees, safety, automation, and how we are regulated.

Buying

Is this real silver?

Yes. Every gram you buy is real 99.9% fine silver held as allocated physical metal in an insured vault.

How little can I buy?

You can buy fractional grams starting from a small rupee amount -- you do not need to buy a whole coin or bar.

Holding

Where is my silver stored?

In an insured, bank-grade vault under professional custody. Your holdings are allocated to you and map to real metal.

Why would I have more than one vault?

To keep your silver safe when you automate. Keep most of it in a cold vault nothing automated can touch, and move a small amount to a hot vault for day-to-day or automated use. Moving silver between your vaults is a transfer you authorize yourself.

Selling

How do I get my money back?

Sell your silver at the market reference price minus a small spread; the proceeds settle to your own verified bank account.

Delivery

Can I take physical delivery?

Yes. You can request delivery of coins or bars to your address. Making and delivery charges plus applicable GST are shown before you confirm.

Fees

What are the fees?

A small markup on buys and a small spread on sells, plus 3% GST on purchases and delivery charges if you take physical delivery. Everything is shown before you confirm. There are no account or storage fees.

Safety

Is my silver insured?

Your silver is held in an insured, bank-grade vault under professional custody.

Automate

Can I automate my buying and selling?

Yes. The same buy and sell actions are available programmatically through your own API key, so you -- or a program you write on your own rules -- can act when the price is right. GoSilver provides the capability; the decisions and the rules are entirely yours.

Regulation

Is this an investment?

No. You are buying a commodity. We do not offer investment advice or returns, and digital silver is a commodity, not a security.

Is this trading?

No. GoSilver lets you buy and sell silver at the market reference price on your own instruction. We are not a trading platform or an exchange, and we never advise when to buy or sell.

Is this crypto?

No. This is real, physical 99.9% silver held in an insured vault.